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Mrs. U. Divya is an Assistant Professor in the Department of Electrical and Electronics Engineering at Hyderabad Institute of Technology and Management, Hyderabad, Telangana, India. Her research interests include smart systems, IoT applications, renewable energy technologies, and intelligent automation.
The chapter delineates a comprehensive architecture for cloud-based AI communication systems, encompassing data ingestion, processing, storage, and application levels. It also analyses essential applications such digital notifications, e-governance, virtual schools, and intelligent administrative systems. Advantages include diminished operational expenses, increased efficiency, environmental sustainability, and improved accessibility are examined. Moreover, concerns concerning data security, user adoption, interoperability, and digital equity are thoroughly examined. Emerging developments, including blockchain-based document verification, AI-driven conversational agents, and mobile-centric communication systems, are also examined. Utilising cloud-based AI frameworks, educational institutions can establish scalable, secure, and environmentally sustainable communication systems that correspond with the objectives of smart and sustainable campuses.