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Prof. (Dr.) Kuldeep Agnihotri is the Director/Principal of ISBA Group of Institutes, Indore, India. He has extensive academic and administrative experience, with research interests in leadership, financial technology, digital innovation, and management education.
Artificial Intelligence (AI) is revolutionizing the global financial services sector through intelligent automation, predictive analytics, tailored financial solutions, fraud detection, risk management, and innovations in digital banking. The swift advancement of Financial Technology (FinTech) has heightened the demand for strategic leadership adept at facilitating digital transformation while maintaining regulatory compliance, cybersecurity, consumer trust, and sustainable growth. AI-driven financial ecosystems utilise machine learning, deep learning, natural language processing, blockchain, cloud computing, and big data analytics to refine financial procedures and improve client experiences. Effective leadership is crucial for promoting innovation, overseeing organisational transformation, establishing AI governance frameworks, and building resilient financial institutions. This chapter examines the ideas, frameworks, technologies, applications, difficulties, and future trajectories of strategic leadership in AI-driven financial services and FinTech innovation, highlighting the significance of visionary leadership in influencing the future of digital finance.